Better Business Bureau
Affordable Maid Services
Affordable House Cleaning Service
Colorado Springs House Cleaning
Mountain Maids of Denver
Cleaning - Denver and Colorado Springs:
Are you ready to upgrade your house cleaning / maid service?
If you are you tired of dealing with the high priced franchise companies that make big promises, charge high prices and then fail to deliver what was promised? Are you ready for a change? If you are looking for affordable house cleaning in Denver, Colorado Springs and all the surrounding areas you have come to the right place. For over 28 years we have been providing affordable cleaning services across the entire front range of Colorado.
Who are we?
In Colorado Springs we trade as Colorado Springs House Cleaning. In Denver we trade as Mountain Maids of Denver. We are a FAMILY owned business and we strive to know EACH AND EVERY ONE of our customers personally. Every one of our customers is important to us and it is our goal to provide the best possible service at an affordable price. We try to tailor our service to meet your budget and requirements. Unlike some of our competition we provide personalised service and we will be happy to work with you to make our service affordable. Often that may mean cleaning just certain rooms, or limiting the time, etc. Whatever it takes!
There are a lot of cleaning companies out there .. some are good, some are fair and some are just plain bad!! Over the years we have seen many companies come and go in this business. Take a look at an old copy of the yellow pages and count how many of the companies that were there a few years ago no longer appear in the yellow pages. This is not an easy business to be succesful in. Over the years we have even seen people who have purchased a cleaning franchise from one of the major franchise companies, and after a short while decided to give up on the business after it dawns on the buyer that this is a tough business and takes real work to be successful. These owners often bow out by either walking away from the business and taking a major loss of their investment or by trying to sell the customer base to a successful local company like us. Over the years we have been approached numerous times and have purchased the customer base of 4 local companies, which has helped us grow, but was a painful experience for the former business owners.
Contrary to what many believe, this is not an easy business to be succesful in. Many are drawn to this business by the myth of low start up costs, but to do it right the start up costs are far from low. The larger, more succesful franchise companies startup costs begin at around $80,000 plus operating capital for a small territory and can easily run 4 or 5 times this cost for a larger territory (which is usually what is required to be succesful). The smaller "franchise" companies are just "mom and pop" operations that are willing to provide some training in the business for a fee, and after that you are on your own. The vast majority of these franchise buyers go out of business within 18 months.
Individuals who have worked as maids for one of the franchise company or a successful company like ours feel that they can do it on their own, and they are often encouraged to go do so by misguided friends, relatives and potential customers who think they will be able to get cheaper service by hiring the individual to work for them privately rather than using a cleaning service. This unfortunately for the individual does not actually work out the way they expected. Soon the individual realizes that if they are going to do it right they are going to have to spend money to make money and usually they do not have any. Liability insurance, workers comp insurance and bonding are now things they are going to pay for instead of their former employer. They are now going to have to purchase the supplies and equipment, and oh yes .. that equipment doesn't maintain itself .. the vacuum just broke, who is going to pay to have it repaired? Also, now that I am working for myself I have to pay for my own gas, I don't get paid travel time, I have to pay my own social security and unemployment insurance .... this is just not worth it! At the end of the year it is crunch time. They have not been paying their payroll taxes as they should be, and now not only is there no money coming back from the IRS, they are now going to have to actually pay in. And not only the state and federal taxes, but also their unemployment, medicare and social security (FICA). In addition they not only have to pay the employee portion of the FICA but they also have to pay the employers portion of the FICA. This becomes a critical issue for the individual ... most of them have not saved to pay into their FICA or taxes and so they either don't file their return or they get discouraged and get out of the business ...quickly!
Those who do get through this crisis soon realize that to survive they are going to have to do something to keep working. Customers don't stay forever. We are a society that moves a lot and often the customer they really depended on has now decided to pick up and move out of town. Now they are going to have to spend money advertising. After a while they realise that they need to hire an accountant to do their books, they are going to have to pay for a phone to take messages from clients, etc. etc. .... Suddenly it is not as easy as they thought! The majority of individuals who "go into business for themselves" do not last more than 12 months. Most are out of business in less than 6. It is rare to find an individual who has lasted more than a few years in their own business. Even those who have some money and start the business from scratch and do everything right go through numerous bumps in the road. Some make it some do not.
Why should you choose House Cleaning Denver / Colorado Springs by Mountain Maids and Colorado Springs House Cleaning over the others?
That is a good question! The key difference is the way the company is managed. My wife Linda and I (Mario) are personally involved in the day to day management of our two locations in Colorado Springs and Denver. When you call our offices you will talk to either one of us or one of our hand picked office staff who know and understand how important our customers are to us. I have been running this business for over 28 years now and CARE about each one of my CUSTOMERS. I can asure you that you are not one of many hundreds of customers that are not important to us. We have built our business over the years one single customer at a time and every single customer is important to us. Our goal is each of us in the office and for our cleaning employees get to know you and your requirements specifically and to do in your home what it is that YOU want. Everybody is different. We all have our pet peeves and our goal is to get to know you and your requirements and your pet peeves and then provide to you the service you expect. We do not operate like the franchise operations that will only do certain things, follow their checklist and rush out of your home! If you want personalized affordable Colorado Springs house cleaning or Denver house cleaning then you need us!
What about our employees?
We have been at this a long time, and the fact of the matter this is hard work to do day in and day out As a company our goal is to hire the very best, to train them in our way of doing things and then to motivate them to give our customers the best quality service.
Our company, like all the other cleaning companies, draws from the same pool of people out there. The key to providing quality service to our customers has to do good training and with motivating our employees to do their best for our customers. If an employee is capable but not happy they are not likely to do a good job. On the other hand if you have a HAPPY EMPLOYEE they will do the best they can for the CUSTOMER! We do HAVE HAPPY EMPLOYEES! In all our years of being in business it is RARE for one of our employees to leave to go work for our competition. Usually if they leave it is to persue another position outside of cleaning that they feel is a good move for them and we encourage them to do what they can to better themselves. Our employees have no reason to leave us to join another cleaning service .. they LOVE working for us, they feel part of the FAMILY, they are cared for and encouraged and it SHOWS in the quality of their work ..the work they do in YOUR home!
Our Pricing Structure.
Our pricing is based on an hourly rate based on the amount of time we schedule for your home. For example if your home is being cleaned every other week, based on your requirements and the size of your home we may for example schedule 2 1/2 hours x 2 people for your house cleaning. That would mean every time our employees come to your home they have up to 2 1/2 hours to do the cleaning in your home. Our employees are paid by the hour so they are very motivated to stay the full 2 1/2 hours in your home to do what you expect. If we find after the first few cleanings that we can do your home in less time, then we will contact you to see if in the future you would like us to plan less time, or if you would like our employees to tackle other projects in your home that are not currently being done. For example our employees can do additional things like cleanings the inside of a fridge or oven, doing laundry, etc.
When you are hiring a cleaning service ask this question... are you being charged by the hour or by the job? How much time will actually be spent cleaning your home? If the company is VAGUE about how much time they will spend in your home there is a REASON...and it is this... Their employees are being paid a percentage of the job rather than on an hourly basis. So for example if you are paying $100 and they have 3 employees in your home each being paid 20% of the job, that would mean each employee earns $20.00 for doing your home.
There is a real problem with paying employees this way. The problem is this.... if the employees take 2 hours each to clean your home, then they earn $10 per hour, but if they can rush through your home and get it done in 1 hour then they have made $20 per hour. That's nice for the employee but not good for the customers. In the first scenario they spent a total of 6 work hours in your home for the $100 you spent, in the second case they spent only 3 work hours for this same $100. The lack of quality of the job in the second case will show! The other thing is because they are rushing they will land up breaking a lot of things in your home!!
THE PROBLEM with this is that the way the employees are compensated forces them to RUSH. Initially they may do a good job in your home, but after a while they will take less and less time in your home but you will still continue to pay the same rate even though you are getting less work! In addition, if the company has under quoted the job the employees feel like they are being cheated because they cannot earn a fair amount in the amount of time they need to do the job .. so they do a bad job for you .. neither you or the employee wins .. the only person winning is the company. As a company we do not want to do this to our employees or our customers. Our goal is to charge a fair price, give you a realistic expectation of what you will get for what you are paying, pay our employees fairly so that they provide you with quality service. .. win,win,win for all!!
What else should I know?
We provide quality AFFORDABLE house cleaning. We are not the cheapest in town because we provide quality cleaning, but because we are not a franchise we are affordable. We do not have the overheads that the franchise companies have to carry so we can charge less than them. It is however important to us that we do not cut corners in order to be cheap. We believe in doing things right, so we pay our employment taxes, pay for workers compensation insurance and liability insurance, do comprehensive background checks on our employees, carry bonding on our employees and spend whatever is required to ensure that we are above board and ethical. For that reason we have been in business for over 28 years and will be in business for next 28 years.
The majority of our customers try us out for a while and then stay with us forever after they discover how great we are. Give us a try, there is no long term commitment ... I am sure once you have tried us out you will not feel the need to look any further!
Thank You for considering us
Colorado Springs House Cleaning Service
Mountain Maids of Colorado
A little Info about the "Affordable Home Services Network - Directory"
We are often asked if we know of a house cleaning or maid service outside of our service area that is also affordable. We also have our existing customers calling us to see if we know of a good painter, handyman, etc. etc. Until now we have struggled to keep this all in one place. We have now created a place where our customers and others can come and look for an affordable service company for FREE. Companies can list their business here at no charge and consumers can find affordable services easily on our site. At the moment the listings are limited, but once we begin promoting it we expect many businesses will add their business to our directory and many consumers will visit our site to find affordable services for their home. If you are a business owner please feel free to add your business. Your listing will appear immediately. Please note we will remove inappropriate sites. Also if you are a consumer and know of an affordable service company then please encourage them to add their info here. It is quick and painless. As consumers we encourage you to still do your homework on anybody you hire. Please keep in mind that we do not have the time to check everybody out. ask for refrences, check them out with the BBB. Ensure they are bonded and insured, and let us know if you have any major issues .. we will promptly remove any questionable listings.
you ready to upgrade your house cleaning
We provide quality affordable house cleaning in Colorado Springs and Denver
Call (303)703-9392 or (719) 634-1139
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Common Questions about Maid Services:
1. Why do I need a cleaning company or maid service? I have previously hired and independent person to do the job for me. Why is this an issue?
Yes, it is tempting to just hire an independent person to clean for you .. they are cheaper, at least on the surface, but be warned, the risks when hiring an independent are very very high. A large number of "independents" are doing their own thing because no reputable cleaning company will hire them because of some past problems or becaus of a bad attitude, whic initially is not obvious.. How do you know who you are dealing with? There are individuals with criminal records cleaning homes, how can you know about the person you are considering hiring to clean your home? Also, when you fire them when they are not doing a good job how can you be sure they will not come back and retaliate against you? Hiring a company like Colorado Springs House Cleaning and Mountain Maids of Colorado solves these issues. We clean homes in Colorado Springs and Denver and surrounding areas and every one of our employees must pass a thorough background check and must continue to operate with intergrity to continue working for us. If ther are any isues with a particular employee we as a company handle this and the employee will never have any issues with you as a customer, even if we were to fire them for some or other reason. In today's world, can you afford to have just anybody do your house cleaning?
2. What about an individual who has their own business and operates under a business name?
Anybody can file a trade name and be in business in a few hours. How do you know who you are dealing with? Don't just take their word for it that they have been in business for a certain number of years and don't take it for granted that because they have a business name that they are honest. Just because your neighbor uses them does not mean that you can trust them. We are not trying to scare you, but there ARE questionable people out there. Take a look at this article from the Cinncinnati Enquirer and you will see how A NUMBER of people were taken in by this woman who operated a "cleaning company". Click Here Also here is another case of somebody else doing the same thing: Click Here ... can you afford to go with just anybody? You can trust Mountain Maids and Colorado Springs House Cleaning Service with your house cleaning. We run thorough background checks on all our employees and will not take chances with questionable people in your home! Call us for your house cleaning needs in Denver, Aurora, Parker, Littleton, Highlands Ranch,Castle Rock, Colorado Springs and all surrounding areas. Click Here for our Service Areas.
3. How about somebody that previously worked for you or another cleaning company? If they were fine working for your company why would it be a problem for them to work for me?
There are two issues here. Firstly, any existing or former employee of ours who approaches you directly to work for you privately knows that they are violating the law and company policies. All of our employees are required to sign an agreeement that limits them from having contact with our customers (as far as it relates to providing services similar to our services) after they leave our employ or on their own. This agreement spells out that fact that our company information on who our customers are and what we do for our customers is confidential company trade secrets and as our employee we are entrusting to them this confidential information. They are not permitted to use this information in any way for their own benefit. The bottom line is that before they came to work for us they had no knowledge of who our customers are and what we do for our customers and it is regarded as a "theft of trade secrets" for an individual to work for a company, find out confidential information and then use it to the detriment of the company for their own benefit. This in other words is THEFT and is a CRIMINAL OFFENSE. Here is some info about the trade secrets law: Click Here. The bottom line is if this individual is willing to risk jail time to STEAL from our company, then what makes you think they will not steal from you? They are either honest or they are not ... don't be fooled into accepting their excuses as to why it is ok for them to do what they are proposing to do, ie steal from the company a customer we invested advertising dollars into getting ... they will do exactly the same thing in justifying why it is ok to take from you something that is not theirs to take. Our customers are not theirs to take. They are free to spend the money, as we do, to advertise to get their own customers .. but a dishonest person just won't do that .. it's easier to steal than to do the right thing!
Secondly, as a company we are very careful who we hire and we constantly monitor our employees to ensure we have honest people working for us. We do thorough background checks and an ongoing assesment of each and every employee. We are careful to ensure that even if an employee is not charged with a crime, if we have an uneasy feeling about a person we will not hire them or we will let them go if we have an uneasy feeling about them and feel that they may have slipped through the cracks. Although that may mean that we occasionally pass up somebody that may have been OK, we would rather err on the side of caution and not take a chance in putting a dishonest person in your home. What do you really know about that independent cleaner? .... Very little I am sure!
The fact is that even if a person is honest today, it does not mean that they will continue to be honest. Many criminals become criminals when the opportunity arises or when they are desperate. An individual may have been a former employee of our or another cleaning company and at that time they were honest, but then all of a sudden their circumstances change and they, in desperation, become thieves. Most individuals who are out there working alone often are not able to make ends meet and have nothing to fall back on when an emergency hits ... that is often when they will become desperate and do dishonest things!
Our employees have no need to ever consider being dishonest in your home. We treat employees like family and our employees know that if they have an immediate need they can approach us to assist them. Individuals working alone just don't have those options open to them so they may be tempted in your home. Do you want to constantly be worried about the person who is in your home?
Mountain Maids and Colorado Springs House Cleaning Service, Inc.take the GUESS WORK out of hiring a house cleaner. If you have Colorado Springs House Cleaning or Mountain Maids of Colorado clean your home you can be sure we will stay on top of everything that goes on with our employee so that you don't have to!
Click Here for more info on Why you should choose House Cleaning Service rather than an "Independent"
Want More Info about us? Visit our home pages by clicking on the links below: House Cleaning Denver by Mountain Maids and Colorado Springs House Cleaning Service.
The Types of Services we provide include:
House Cleaning and Maid service, Move Out and Move in cleaning, remodel cleaning, construction cleaning, residential cleaning and commercial cleaning. Please call us to discuss your requirements.
Last update 05/30/2015
|How to Contact Us for your House Cleaning / Maid Service in Colorado Springs / Denver and surrounding areas:|
More Info call us or visit our web sites:
House Cleaning Colorado Springs - (719) 634-1139
Colorado Springs House Cleaning Service, Inc.
House Cleaning Denver - (303) 703-9392
Mountain Maids of Colorado
We service all surrounding areas form north Denver to the south of Colorado Springs, including Castle Pines, Castle Rock, Highlands Ranch, Parker, Aurora, Littleton, Ken Caryl, Golden, Greenwood Village, Cherry Creek, Lodo, etc.